Social Work Career Center

Traumatic Brain Injury Program Assistant

Full Time

Website DEPARTMENT OF DEFENSE

Summary

About the Position: This position is under the Madigan Army Medical Center Office, Tacoma, Washington.

Advanced In-Hire (AIH) MAY be authorized for well qualified selectees.

Duties

  • Receive patients as referred or as walk-ins to assist the clinician as a receptionist.
  • Relay clinician procedural instructions to patients.
  • Alert clinician when their patients fail to comply with recommended follow-up visits.
  • Create customized reports based on the information requested by the staff.
  • Provide patient instructions regarding recommended follow up care.
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Requirements

Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position is subject to screening and update of required immunizations unless exempted for medical or administrative reasons.
  • A Personnel Security Investigation is required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

  • 30 Percent or More Disabled Veterans
  • Current Civilian Employees of the Defense Health Agency (DHA)
  • Current Permanent Department of Defense (DoD) Civilian Employee
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Non-Department of Defense (DoD) Transfer
  • Office of Personnel Management (OPM) Interchange Agreement Eligible
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998
  • Veterans Recruitment Appointment (VRA)

In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes; utilizing office automation programs to schedule patient appointments, maintaining and/or updating medical charts, files, or records, and providing information to patients regarding procedures.
This definition of specialized experience is typical of work performed at the next lower grade/level positon in the federal service (GS-04).

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or
technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:

  • Clerical
  • Customer Service (Clerical/Technical)
  • Manages and Organizes Information
  • Technical Competence

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

To apply for this job please visit portal.chra.army.mil.